Purpose of Data Collection
We collect and process your personal data for lawful purposes, including:
- Creating and managing your vendor account
- Displaying your profile, products, and services on HappyWedz Business
- Facilitating client-vendor communication and bookings
- Processing payments and invoices
- Providing technical support and customer service
- Sending updates, notifications, and promotional messages (with your consent)
- Ensuring security, fraud prevention, and legal compliance
Personal Data We Collect
We may collect the following categories of personal data:
a. Identification & Contact Data
- Name, business name
- Mobile number, email address
- Business address or service location
b. Business & Financial Information
- Bank details or payment information
- GST, PAN or business registration number
c. Usage & Device Data
- Device identifiers (IMEI, IP address, browser type)
- Location data (with permission)
- Log files and analytics data
d. Uploaded Content
- Photos, videos, logos, and other media you upload to your profile
Legal Basis for Processing
We process your data under the following legal bases:
- Consent: You have given consent to process your data (e.g., for marketing, notifications)
- Contractual necessity: To perform our service obligations (e.g., managing vendor listings, payments)
- Legal obligation: To comply with applicable laws
- Legitimate interests: To improve our platform and prevent misuse or fraud
Data Sharing and Disclosure
We do not sell your data. However, we may share it with:
- Clients: So they can view vendor profiles and contact you
- Service providers: For hosting, payment gateways, analytics, communication, and marketing
- Legal authorities: When required to comply with applicable law or legal processes
Note: All third parties handling your data are bound by confidentiality and data protection agreements.
Data Storage and Retention
Your personal data is securely stored on servers located in India and/or other jurisdictions compliant with Indian law.
We retain data:
- As long as your vendor account is active
- Or as required by applicable tax, accounting, or legal regulations
When data is no longer required, it will be safely deleted or anonymized.
Security Measures
We implement reasonable security practices under Section 43A of the IT Act, 2000, including:
- Data encryption during transmission and storage
- Restricted access to personal data
- Regular audits and firewalls
However, no system is completely secure, and we cannot guarantee absolute protection.
Your Rights (Under DPDP Act, 2023)
You have the following rights:
- Right to Access: Request a copy of your data
- Right to Correction: Request corrections or updates
- Right to Erasure: Request deletion of your data
- Right to Withdraw Consent: Stop receiving marketing or other non-essential communications
- Right to Grievance Redressal: File a complaint regarding data handling
To exercise these rights, contact our Data Protection Officer (DPO) at: privacy@happywedz.com
We will respond within 30 days of receiving your request.
Children's Data
HappyWedz Business does not knowingly collect data from individuals under 18 years of age. If such data is identified, it will be deleted immediately.
International Data Transfer
If data is transferred outside India, it will be done in accordance with Section 16 of the DPDP Act and only to jurisdictions ensuring adequate data protection standards.
Cookies and Tracking
Our website and app may use cookies and similar technologies to:
- Personalize user experience
- Analyze traffic and improve functionality
You may choose to disable cookies in your browser settings, though some features may not function properly.
App Permissions (for Vendor App)
To provide full functionality, the app may request access to:
- Camera & Photos: For uploading vendor images
- Storage: To save and upload business-related media
- Location: To show your service areas
- Notifications: To send booking updates and alerts
You may manage these permissions in your phone's settings.
Grievance Officer / Data Protection Officer
In compliance with the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the DPDP Act, 2023, our Grievance Officer is:
Designation: Data Protection Officer
Email: privacy@happywedz.com
Company: HappyWedz Technologies Pvt. Ltd.
Updates to This Policy
We may revise this Privacy Policy periodically to comply with new laws or improve transparency. Updated versions will be published on our website and app with a revised "Last Updated" date.
Contact Us
For any privacy-related questions or requests, contact us at:
Website
www.happywedz.com